Learn how to view detailed fees, sales, and payment reports.


Sales Report and Fee Report can be found on the Store Dashboard > Reports Tab.

Reports dashboard

Understanding the Fee Report

In the Fee Report, you'll be able to:

  • Select a report date or period through the [Calendar] field
  • Download report
  • View transaction details
Reports are organized by date

These are the transaction details and breakdown of fees you can view:

  • Transaction date and time
  • Order #
  • Transaction Amount - the total amount of transaction
  • Guest Fee - Sociavore app fee
  • Guest Tax - tax from Guest fee
  • DoorDash Drive Fee - delivery fee for transactions using DoorDash Driver Network
  • DoorDash Drive Fee Tax
  • DoorDash Drive Tip - driver tip for DoorDash Driver Network
  • Total Fee Collected - sum of fees collected (Guest Fee + DoorDash Drive Fee + DoorDash Drive Tip)

Understanding the Sales Report

In the Sales Report, you'll be able to:

  • Select a report date or period through the [Calendar] field
  • Choose interval
  • Download report
  • View reports
Toggle through dates, daily, weekly, and monthly options

These are the charts and reports you can view:

  • Sales per Period
  • Sales per Day of Week
  • Sales per Time of Day
  • Detailed Sales and Payment Report

Sales per Period

Sales per period example

Sales per Day of Week

Sales per day of week example

Sales per Time of Day

Sales per time of day example

Detailed Sales and Payment Report

Sales vs payments report sample

In the Sales section, you'll see the breakdown of the following per period of transaction:

  • Gross Sales - subtotal before taxes and discounts
  • Discounts - promotional discounts availed by customers
  • Net Sales - gross sales minus discounts
  • Taxes - mandatory and custom taxes
  • Delivery Taxes - taxes from delivery fee
  • Tips - custom tips for restaurant
  • Gift Card Sales - amount of sales from gift card purchase
  • Refunds by Amount - refund (if any)
  • Total Sales - the total amount of transaction

In the Payments section, you'll see the breakdown of the following per period of transaction:

  • Total Collected - the total amount of transaction
  • Fees - Guest fee, DoorDash Drive fee, DoorDash Drive tip (same amount as the Total Fee Collected in the Fee Report)
  • Fees Tax - tax from fees
  • Net Total - Total Collected less Fees (total amount your restaurant gets from the transaction)