Sales Report and Fee Report can be found under Stats in your dashboard.
Please check Reports Dashboard to understand where to find your Sales, Fee and Menu reports, download them as CSV, and fix empty reports.
Understanding the Fee Report
In the Fee Report, you'll be able to:
- Select a report date or period through the [Calendar] field
- Download report
- View transaction details
These are the transaction details and breakdown of fees you can view:
- Transaction date and time
- Order #
- Transaction Amount - the total amount of transaction
- Guest Fee - Sociavore app fee
- Guest Tax - tax from Guest fee
- External Delivery Fee - delivery fee for orders delivered by a delivery partner such as DoorDash Driver Network
- External Delivery Tax - tax from the external delivery fee
- External Delivery Tip - driver tip for the delivery partner
- Total Fee Collected - sum of fees collected (Guest Fee + External Delivery Fee + External Delivery Tip)
Understanding the Sales Report
In the Sales Report, you'll be able to:
- Select a report date or period through the [Calendar] field
- Choose interval
- Download report
- View reports
These are the charts and reports you can view:
- Sales per Period
- Sales per Day of Week
- Sales per Time of Day
- Detailed Sales and Payment Report
Sales per Period
Sales per Day of Week
Sales per Time of Day
Detailed Sales and Payment Report
In the Sales section, you'll see the breakdown of the following per period of transaction:
- Gross Sales - subtotal before taxes and discounts
- Discounts - promotional discounts availed by customers
- Net Sales - gross sales minus discounts
- Taxes - mandatory and custom taxes
- Delivery Fee - delivery fee paid by the guest
- Delivery Taxes - taxes from delivery fee
- Tips - custom tips for restaurant
- Driver Tip - tip for the delivery driver
- Gift Card Sales - amount of sales from gift card purchase
- Refunds by Amount - refund (if any)
- Total Sales - the total amount of transaction
In the Payments section, you'll see the breakdown of the following per period of transaction:
- Total Collected - the total amount of transaction
- Fees - Guest fee, External Delivery fee, External Delivery tip (same amount as the Total Fee Collected in the Fee Report)
- Fees Tax - tax from fees
- Net Total - Total Collected less Fees (total amount your restaurant gets from the transaction)