Connect your preferred online ordering providers to your Sociavore website.

Sociavore allows users to give their customers different options to order online:

  1. Built-in Pickup and Delivery
  2. Integrations (e.g. Google Food Ordering)
  3. Your Other Online Ordering Service Providers & Third-Parties (Pickup, Delivery)

Preferred Online Ordering Service Providers

Preferred and other providers

Sociavore online ordering menus that are visible automatically show up on the Preferred list.

In addition, users can add online ordering links of other service providers with an option to make them "Preferred."

To connect your service providers with your Sociavore website, follow the steps below.

Step 1 - Access the Online Order Settings

Find online ordering settings under account settings in the top right of the screen
  1. Click the dropdown arrow from the avatar on the top right corner of the dashboard
  2. Click "Account Settings."
  3. Click "Online Ordering" on the right-hand panel.
Menus list with preference in the ordering links tab

Sociavore menus automatically show up on the Preferred list when they have the following menu settings:

Visibility: on

Online ordering: on

Fulfillment: Pickup, delivery, or both

You can edit settings for each menu on the Menus dashboard > Menus tab. If you haven't set up your online ordering menu yet or if you want to edit the settings, here is a tutorial.

To set up or edit your pickup and delivery schedules, here is an article.

Menu screen with settings

Step 2 - Connect Your Online Order or Delivery Service

Adding a third party ordering link
  1. Click "Add Ordering Link."
  2. Enter "Service Name."
  3. Paste in the URL of your restaurant's online ordering service.
  4. Check "Preferred ordering link" if you want the service to be listed under the "Preferred" tab in the online ordering modal. If unchecked, the added service will be listed under the "Other" tab in the online ordering modal.
Completed pop-up as seen by the customer

Finally, select supported fulfillment: Delivery and/or Pickup then save.

/order link settings

By default, Sociavore adds a link (/order) in your website navigation. Toggle on this option to hide this link.

When toggled off, the "Ordering" link will be not be displayed on your website's navigation. Also, when a user goes to www.yourwebsite.com/order, he'll be redirected to the default menu page.

Sample menu page

When toggled on, an "Ordering" link will be displayed on your website's navigation. When clicked, an online ordering modal would pop up where he can choose "Preferred" or "Other" service providers. Also, when a user goes to www.yourwebsite.com/order, the online ordering modal would pop up.

Ordering nav bar link

Step 4 - Add a Marketplace Disclaimer

This feature lets users add text to discourage customers to order from online ordering service providers that are not on the "Preferred" list.

You can customize the note and toggle it on to display it.

Disclaimer settings and toggle

On the order page, when a customer selects "Other," the note would be displayed above the list of "Other" service providers.

Guest point of view of the message

Step 5 - Activate the Order Option on the Mobile Action Bar

On any page you're working on, click "Mobile Action Bar" from the sidebar settings. Click "Add Block" then select "Order"

Add Order as a block to the mobile action bar

When the Order button is activated on the Mobile Action Bar, users on a mobile device can press the [Order] button from the screen and redirect them to your order/delivery service. Click here to learn more about Action Bar Settings.

Order on mobile action bar example with pop-up

Step 6 - Don't forget to save your work!